Effective date: 12/08/2025
Energy Grant Access is a trading style of Alchemy Bros Ltd (“we”, “us”, or “our”).
Alchemy Bros Ltd is the data controller for personal data collected through this website.
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your information, and your rights under UK data protection laws.
1. Who’s Responsible for Your Data
Energy Grant Access is the data controller for personal data collected via this website.
If we pass your details to one of our trusted funding partners to follow up on your enquiry, they will become the data controller for that portion of your personal data. Their processing will be subject to their own privacy policy, which they will make available to you.
2. What Personal Data We Collect
We may collect:
- Contact details: name, email address, telephone number, postal address
- Property details: type of property, heating type, insulation details
- Eligibility details: Information you provide that is relevant to assessing your eligibility for government funding schemes. This may include:
- Household income or benefits received
- Property tenure (e.g. homeowner, tenant)
- Energy performance details (e.g. EPC rating, heating type, insulation status)
- Number of occupants and household circumstances
- Where applicable, information about certain health conditions that may qualify you
- Technical data: IP address, browser type/version, device details, operating system
- Website usage data: referral source, pages visited, time on site
3. How We Use Your Data
We use your data to:
- Assess your eligibility for government funding schemes
- Contact you to discuss your eligibility for funding schemes.
- Share your details with one of our funding partners so they can contact you directly to confirm eligibility, arrange a free home assessment, and, if you wish, proceed to installation
- Improve our website and services
- Comply with legal and regulatory requirements
4. How We Share Your Data
We share your data with:
- One trusted funding partner — to progress your enquiry and provide the services described above. They may contact you by telephone, SMS, email, or WhatsApp.
- Regulatory or legal bodies, when required by law.
Data shared: Your contact details, property details, eligibility information, and any special category data you have provided (if applicable). Once shared, the funding partner is responsible for the processing of your data.
5. Lawful Basis for Processing
- Personal data: Processed on the basis of your consent (Art. 6(1)(a) UK GDPR).
- Special category data (health): Processed on the basis of your explicit consent (Art. 9(2)(a) UK GDPR).
You can withdraw consent at any time by contacting us at info@energygrantaccess.co.uk or contacting the funding partner directly. Withdrawal will not affect processing carried out before consent was withdrawn.
6. Retention
We keep your personal data for no longer than necessary to fulfil the purposes outlined above. This will normally be up to 12 months from your initial enquiry unless a shorter period is required. The funding partner may have its own retention periods, detailed in their privacy policy.
7. International Data Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place — such as the UK International Data Transfer Agreement (IDTA), Standard Contractual Clauses, or transfers to countries with UK adequacy decisions.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to our processing of your data
- Request a copy of your data in a portable format
- Withdraw your consent at any time
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. Cookies
We use cookies to:
- Enable core site functionality
- Analyse site usage and improve performance You can manage or withdraw consent for optional cookies via the “Cookies” link in our website footer. If you disable cookies, some features may not work as intended.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available at /privacy-policy/ and will take effect immediately upon posting.
Contact Us:
Energy Grant Access
4 Cedar Park, Cobham Road
Wimborne,
Dorset,
BH21 7S
Email: info@energygrantaccess.co.uk